Here in South Africa Telkom has a hold on the landline communications sector, and many people are not so thrilled with this. Many people feel that they are too expensive, they offer terrible support, and just generally do not have any concern for their customers.
If you are one of those people, you can now voice your opinion. Of course there is still the lovely Hellkom site which has been voicing their opinion for years now. Now there is another site that I have found – enter futelkom. This is more based on responses from the community where they can leave comments, and truely express their unhappy opinions about Telkom.
Please note that I do not encourage hate speech, but rather calm, ethical and polite means when you wish to communicate a complaint. I feel that all companies should be informed if a customer is not happy with the service that they are getting, but this should be done using the right channels.